Robust business continuity and disaster recovery solution.
nimbus Hub helps an iconic stadium and events customer to meet its business continuity needs through call forwarding capabilities and significantly improve how it deploys resources, and accounts for its vital assets, particularly for managing large sporting and music events.
Challenge
- Provide a robust Business Continuity solution for planned/unplanned building evacuations or events for tens of thousands of fans at a time.
- Enable redirection of existing advertised phone numbers in real-time without the intervention of a service provider.
- Create and manage unlimited Business Continuity Plans that allow call forward destinations to be stored in advance and activated instantly.
- Seamlessly integrate with the customer’s Telstra communications backbone.
- Provide an innovative feature set for users which would reduce the need for costly and slow methods of phone number call forwarding and other functions.
- Protect the reputation of the client’s major brands and provide a seamless experience for its millions of customers.
Solution
- Enables call forwarding destinations to be stored in advance and activated instantly with a simple click.
- Provides an integrated, web-based portal, ensuring easy & effective ad-hoc call forwarding of individual phone numbers and other functions.
- Provides complete audit and full logging history of the solution, including when Plans were added, changes or deployed.
- Allows authorised IT administers for the first time to make changes to the configuration of each Plan and/or Activate the plan in real-time.
Results
- Enables call forwarding destinations to be stored in advance and activated instantly with a simple mouse click.
- Provides an integrated, web-based portal, ensuring easy and effective ad hoc call forwarding of individual phone numbers and other functions.
- Provides complete audit and full logging history of the solution, including when Plans were added, changed or deployed.
- Allows authorised IT administers for the first time to make changes to the configuration of each Plan and/or Activate the plan in real time.